San Antonio
& Surrounding Cities
📞 (210) 904-2264 📱
New Braunfels
📞 (830) 660-1034 📱

Aramendia Testimonials and Reviews

At Aramendia, we want to know how you felt about the service we provided for you. We believe that in order to become better as a company and to improve the techniques and products we use, we need the input that our customers have after we complete a service. Our online form is available for you to leave reviews about your experience with us.

Some of the things we would like to know include:

  • What was the service we provided for you?
  • Were you satisfied overall with the job?
  • Was the technician polite, courteous, and informative?
  • Did you have all your issues resolved?
  • Was the technician prepared with the right tools and parts?
  • Do you feel that the price was fair for the services provided?

We truly believe that we offer the best plumbing, heating, and air conditioning services in San Antonio and surrounding areas! Our goal is to provide these services with 100% customer satisfaction, every time. We understand that each job is different and requires a certain amount of individualization, which is why we offer the most personalized services around. For years, customers of Aramendia have been satisfied, and it shows when they keep coming back for more. Of course, you don’t have to take our word for it. Our reviews and testimonials certainly speak for themselves.
If you have an immediate plumbing or HVAC need, or if you want more information about our services, contact Aramendia today at (210) 904-2264.

Read What Our Customers are Saying:

Disaster Averted


★★★★★

5


5


1
I woke on March 2 to find no hot water for my morning shower. The sound of constant running water also had me very concerned so as I went upstairs to the second floor attic where the hot water heater sits, I was preparing myself for the worst. And as I suspected water was spewing on the outside of the tank but thankfully not in high enough volume to out run the drain pan. So I quickly shut off the incoming water supply to the heater as well as the gas. When I called two plumbing service later that morning, only Aramendia answered and I was immediately given a service call for 9:30-10:00 that morning. So I took time off from work to be back home and only had to wait a few minutes when Chris and Moses arrived at 9:35. I needed to get the hot water service back up as soon as possible and as preparation would serve me, Aramendia came fully equipped to do the complete service. Chris was not only knowledgeable about the work needed but was able to clearly explain the equipment that was to be installed and how it would help us in the days, months, and years after they had left. Not only were they prepared to replace the Hot Water Heater, but upon checking the incoming water pressure they found that the main feed had very high pressure so they installed a regulator to bring the pressure to the acceptable rate. Aside from a 12-year heavy duty Rheem system, they also installed a moisture alarm and an electric water shut-off for any future problem. They made the replacement system code compliant, which also included the pressure expansion tank that was not part of the old system. I was told the work would take 4.5 hours. The fellas were good on their word and I was able to go back to work without considering the day a total loss. This is my second great experience with Aramendia and makes it easy that the next plumbing problem, I will not bother to call anyone but Aramendia. Thanks Chris and Moses for a job well done!

Water softener


★★★★★

5


5


1
I had been hearing water running. So I called & they checked it out my water softener to find out it was a false alarm. They did not charge me thank y'all so much.

toilet replacement


★★★★★

5


5


1
Andrew came out to fix a ronning toilet and did a great job and kept us informed of options and cost throughout.

I absolutely recommend Aramendia!


★★★★★

5


5


1
Over the last month I've had 5 other companies come out to give me bids on a new indoor/outdoor AC unit and Aramendia was the only one who didn't try to sell me on what was best for them ($$$). I worked with Ryan who was amazing, he asked me questions about comfort, how long I planned on staying in my current house, and what my budget was. He was the first person to take the time to make sure I got the right unit for me. Not only was their pricing better than all the other companies, but their warranty was also the best. They were out the very next day and the installation only took ~5 hours. Ryan even came back to inspect the work that same day, showed me how to work the new thermostat, and answered some last minute questions. From start to finish, everyone I worked with was kind and professional, thank you Aramendia!

Awesome experience


★★★★★

5


5


1
Awesome company! Technician Alex O. is simply fantastic! Honest, kind, and professional. He did a great job fixing my broken outside faucet and I just had their Flow Tech Home device installed to fix my hard water issues. I absolutely recommend using this company!

Service


★★★★★

5


5


1
I have had Aramendia come out for plumbing, electrical, and A/C service. Every time a technician has come out they were professional, polite, courteous, and knowledgeable. These young men are to be admired for their excellent customer interaction.. Thank You!

Excellent


★★★★★

5


5


1
Ann and John Aramendia came out themselves! Excellent service after a water main broke because of the recent cold snap. They responded within 2hours of the call. All was resolved and we are very very happy.

Great Experience


★★★★★

5


5


1
Tony S. is hands down the most professional articulate and technically proficient Plumber our family has ever dealt with. Thanks Tony S. Shawn S

New 16 Seer Install


★★★★★

5


5


1
Starting with their salesman, Eric Smith who did a terrific job at sharing the values of the Company, but then getting me to sign on the spot to the awesome, and I mean awesome Tech crew who spent the day installing my 1 system. Rafael and Vincent have both been with the company for over 4 yrs and they take pride on their workmanship, quality of parts and training that they have received and also the company for which they work. All around great experience as I am just waiting to put in my second system with them next year!

Garbage Disposal


★★★★★

5


5


1
I called this Morning within the next half hours Andrew Ugarte and his partner showed up. I needed to get a new Garbage Disposal , they had one like I needed on the Truck. It was installed and they where done within the hour.

New 16 Seer Install


★★★★★

5


5


1
Starting with their salesman, Eric Smith who did a terrific job at sharing the values of the Company, but then getting me to sign on the spot to the awesome, and I mean awesome Tech crew who spent the day installing my 1 system. Rafael and Vincent have both been with the company for over 4 yrs and they take pride on their workmanship, quality of parts and training that they have received and also the company for which they work. All around great experience as I am just waiting to put in my second system with them next year!

Owner


★★★★★

5


5


1
Aramendia has worked on the HVAC in my business in two locations. They were ON TIME each and every time I have had them work on my unit. That means a lot to someone like me who is trying to run two businesses and has limited time to get this type of thing done. The technicians sent to work at my place were courteous and professional and certainly knew their job. Chris and Gus went right to work and when something went wrong Aramendia sent someone out within an hour to get it fixed so we would not have to lose work time. If you need AC work done in your place of business Aramendia is the company to call on. They do excellent work at a price I found more than fair---call them you won't be sorry!!

Installation of new water heater


★★★★★

5


5


1
Just wanted to get a big shout out to technician supervisor Jacob and technician Bradlee for their professionalism and efficiency in installing my new water heater. They both exhibited tremendous technical knowledge and skill sets. I requested a follow up service visit due to low water pressure which I thought was related to the installation and mentioned both of their names. Both Jacob and Bradlee showed up today and immediately diagnosed the problem and solved it within a matter of minutes. I had loose sediment that got caught in my faucet caps when the fresh water ran through the pipes after the installation. Thank you. Keep up the great work.

Installation of water heater


★★★★★

5


5


1
Jacob Casanova came to our house for an A-Team Home Inspection. It was determined at this time that our water heater need replacing. Jacob went thru all of the model options and explained all of the new regulations for water heaters required by the city of San Antonio and Leon Valley. He made sure that we understood everything that would be done. After getting our permission to proceed he completed the required work in a professional manner. His courtesy and knowledge assured us that we would be satisfied with his work. We were indeed satisfied and will recommend Aramendia and Jacob Casanova to all of our family and friends.

Awesome customer service


★★★★★

5


5


1
This company is awesome I would recommend them to family and friends great customer service fast and friendly

Awesome customer service


★★★★★

5


5


1
This company is awesome I would recommend them to family and friends great customer service fast and friendly

Aramendia - great professional service


★★★★★

5


5


1
My wife and I have called on Aramendia to service our home plumbing needs on several occasions. We find their technicians to be highly trained, professional and courteous. They take time to thoroughly explain the issue and resolution. We'll continue to call on Aramendia for any service needs. The Gonzalez family. San Antonio, Texas

Plumbing


★★★★★

5


5


1
Had a tub fixture fixed and both gentlemen were very professional and knowledgeable. Completed the work in jus a few minutes.

A Very Satisfied Customer


★★★★★

5


5


1
After having tried various plumbing companies over the past 30 years, I had pretty much given up the notion of finding a company that hired people who were really interested in performing good work – consistently. That was until I gave Aramendia Plumbing a try after another plumbing company failed to show up for a pressure gauge on the meter that was still under warranty, broken and spewing water everywhere. Much to my delight (really), you fixed the problem, cleaned up the mess and were done in both within a reasonable amount of time and cost. You also appeared happy to be at my home, even though it was Sunday. Fast forward a couple of years and you have been consistent in your performance and timeliness every single time. Hands down the best group of people I've encountered. You’ve carried me into the 21st century with a tankless water heater, repaired toilets, faucet and hose bib leaks as needed. Last year Jacob Casanova explained the benefits of becoming an A-Team Member, and now they routinely do a walk through checking to make certain faucets, toilets, etc. are in working order to correct things before something happens and I'm in a full-blown panic. Sign me up! A couple of months back, I had a toilet repair only to discover the toilet was not working correctly once again. Out came Jacob and Ryan right away to figure out what had gone wrong. The pressure reading was too high and causing the toilet to fail. Great. Thanks SAWS for forcing more water through the systems causing everyone plumbing problems. To say the least, I was annoyed. Jacob noticed I was drinking a bottle of Smart water and the Zero water pitchers lined up in the kitchen. He mentioned the benefit of having an entire home filtration system (Flow-Tech Inline Water System) installed rather than carrying bottles from the store and filling of pitchers. Jacob took the time, along with Ryan, to explain the difference in San Antonio water, Zero water, Smart water and Aqua Hydrate water, complete with a system testing demonstration. Saying they were enthusiastic about what they were showing me is an understatement and I, in turn, became equally enthusiastic. Then it happened. I had the filtration system installed. I wasn't planning on it; I just needed my toilet repaired and pressure gauge replaced. This isn't your run of the mill water softener where you have to add something constantly to make work, this is the real deal with nothing added to your water, only the bad chemicals SAWS has added plus the solid contaminants floating around are removed, not the minerals you actually need. No more filling of pitchers and having an entire counter dedicated to clean water. Now it's straight from the tap and after just two days, my skin feels softer and I have so much shine to my hair it looks as if I've had highlights done. After all the repairs going on this week with one toilet, the pressure control gauge replaced, plus the entire house water filtration system, a second toilet began to signal problems and a water bib in the backyard had begun to leak. All secondary factors of the pressure gauge going out, so Jacob and Domingue came out today and fixed the last of my problems. Like I said, they are great people and perform as if they were doing it for their own use. Thanks, Aramendia Plumbing. Now and for many, many years to come. Marcette' Harvey, a VERY satisfied customer.

Sunday morning service call


★★★★★

5


5


1
Your dispatcher was pleasant and informative. Your technicians, (Jacob and Brandlee, I think), were punctual, professional and informative. They took care of my problem, took care of my home, and did an outstanding job! I will call on Aramendia again!

Leaking water heater


★★★★★

5


5


1
After calling several plumbers that advertise they are available 24/7 (but not)I called your company. They gave a time of arrival, and they were punctual. Chris was very professional, courteous, thorough and explained things. Honest. Continued Success!

leak


★★★★★

5


5


1
I received excellent customer service and services today. Carlos Tovar and Orlando were the plumbers that came. We knew we had a leak but not sure where it was coming from. They pinpointed it quickly, explained the problem, the solutions available and the most appropriate one for our situation. They arrived at 9:05 and were done by about 11:00. They were both very kind and took the time to explain it all to my elderly father so that he had a clear idea of what the problem was and how they were going to take care of it. They represented your company well and both deserve a raise! Thank you!

Apprentices - Investing in the Future


★★★★★

5


5


1
Our household appreciates Aramendia's investment in training future plumbers. Each of the 5 times we've had visits, there is an apprentice. We believe these folks often bring their own unique insights to the job. And it's nice to see that there is a way for those new to the industry to learn and qualify for additional levels of certification!

Hot water heater installation


★★★★★

5


5


1
It is not a good start to the day when you wake up and find your water heater leaking. After contacting a few plumbing companies I contacted Aramendia, from the moment Kathryn answered my call politely and professionally responded to my questions I knew I was going to deal with Aramendia. Eric later called me to inform me a crew was headed to my house. David and Andrew arrived, did a thorough assessment, gave me a quote and explained everything, while I felt the quote was a little pricey you do get what you pay for I was impressed with the outstanding customer service. They went right to work, did what they needed to do, cleaned up any mess they created and I now have hot water. The customer experience I received was beyond what I expected, I am truly impressed and will use and recommend Aramendia in the future. A big thanks to everyone who assisted in solving my water heater problem. Thanks again to David and Arndrew.

John Conti


★★★★★

5


5


1
John was totally professional and pleasant and explained everything to me precisely and clearly, giving me various alternatives to deal with my air conditioning issues. Great first impression of Aramendia.

Compliment


★★★★★

5


5


1
Attention: Mr. Albert Joseph On 8/7/15 I requested plumbing service. My shower head was leaking. Your plumber Carlos Tovar inspected my shower stall and arrived at the conclusion that the shower handle had not been properly closed. He instructed me on how to correctly close a handle and informed me that if not closed properly it would cause a leak. He told me that there would be no charge since nothing had to be replaced. He asked if I had any other concerns which I did and he proceeded to address those issues and gave me estimates for a future return. I want to thank you for the honesty and patience of your employee. He was extremely courteous and very thorough. I will get all the work done that he recommended in the very near future. On the same day I also used Aramendia Air to replace my entire AC and Heating unit. I am pleased! Thank You Jesse Cantu

Repair service


★★★★★

5


5


1
We have dealt with Armendia for at least 5 years. Every time they do a service call they are always professional and ver kind. Today we had a service from a young man, Mr Moors. He was very kind and through. We were and always have been pleased with their service. Who else would you want to call. 5 + stars.


★★★★★

5


5


1

Another proud customer


★★★★★

5


5


1
The good guys at Aramendia came to my rent house after hours and saved my tenants. The water was out ,the leak was large and they braved the cold winter night to restore water to my tenants. Thank guys your service was a 10+ A

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